Returns & Exchanges
At Red Frog Archery, we want you to be completely satisfied with your gear; if your purchase doesn't hit the mark, you can return most items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return and obtain a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Gear
Carefully place the unused item in its original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
- 3.Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
- 4.Inspection and Refund
Once our technicians verify the condition of your equipment, we will process your refund to the original payment method or ship your exchange within 5-7 business days.